No refunds unless we ship a wrong size, item, or is damaged by our fault. If item qualifies, we will refund or replace item.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
What are your delivery times?
Premade items typically have a delivery time of 5-7 days, while preorders may take approximately 4-7 weeks, varying based on the specific item.
How much will shipping cost?
All USA orders over 100 USD have free shipping. Anything lower is 4.99 USD.
Can you provide worldwide shipping?
How can I cancel my order?
No! All orders are final.
What if I receive the wrong product?
Do you offer exchanges for faulty items?
Yes, but only if the item came damaged.